BNM Interim Measures on Medical Takaful

The interim measures are applicable to certificate holders impacted by the medical revision effective as per the table below.

We will reach out to affected customers once we have details on how the interim measures affect their certificate and make the necessary adjustments.

We encourage you to continue paying your current contribution to ensure the sustainability of your plan(s). We will reach out to affected customers once we have details on how the interim measures affect your certificate and make the necessary adjustments.

Kindly take note that this is applicable to certificate holders impacted by medical revision effective 1 October 2024 onwards, as guided in Q1.  

Before BNM announced the interim measures, we launched a Special Medical Plan Campaign to defer the start of the new contribution rates and Tabarru` deduction. This campaign is applicable for medical plan certificates undergoing medical repricing from 1 October 2024 to 31 December 2024. We have extended the campaign to 28 February 2025, for customers with medical revision effective from 1 October 2024 to 28 February 2025.  

We encourage customers to continue paying your current contribution to ensure the sustainability of your plan(s). We will reach out to you once we have clearer details on how the interim measures affect your certificate and make the necessary adjustments.

BNM’s interim measures are only applicable to certificate holders impacted by medical revision effective 1 October 2024 onwards. You can refer to the table in Q1 for details on which certificates are eligible.

If you are eligible under the interim measures, you will receive a refund on your contributions paid.

Staggered or spreading out of premium/takaful contribution increases is a flexibility offered to adjust the increase in contribution to a lower amount, distributed over a period of 3 or 5 years (depending on your medical plan). This is only a temporary relief measure to assist certificate holders in managing their contributions during this interim period. We will be reaching out to the affected certificate holders with more information.

No, your medical benefits, including coverage limits, remain unchanged.

For customers aged 60 years old and above, who are covered under the minimum plan, there will be a one-year deferment of the incremental or the repriced amount. This means there will be no repricing for one year for eligible certificate holders, please refer to the table in Q1 for more details. 

This one-year deferment on the adjustment or repriced amount does not apply to the contribution increase that results from a certificate holder moving up to a higher age band.

Please reach out to your PruBSN Takaful Consultant or Bank Representative to find out more on your plan.

Takaful relies on mutual assistance concept, with Tabarru` deductions pooled into a fund for future claims. To keep the fund sustainable amid increasing healthcare costs, adjustments to these deductions are needed. These revisions will impact all similar medical plans, regardless of individual claims history. This helps ensure that the fund can cover future claims for all certificate holders.

We offer several flexible options, including: 

You may also contact your dedicated Wealth Planner / Takaful Consultant / Bank Representative for further advice and recommendations.

Where applicable, certificate holders who have surrendered or lapsed their certificate from January 2024 to February 2025, due to medical revision, will be eligible for reinstatement without underwriting.

This option is available upon request from 15 January to 30 June 2025.

For lapsed certificate: 

Please fill up the Revival application form here and get in touch with your PruBSN Takaful Consultant or visit the nearest PruBSN Branches.

For Surrendered certificate:

Please submit your written requests to your PruBSN Takaful Consultant or visit the nearest PruBSN Branches.

Kindly ensure all payments are up to date.

Please allow us up to 10 working days to process your reinstatement request. Once approved, you will receive a notification letter from us.

There is no processing fee involved for reinstatement of your certificate. However, you are required to catch up and pay any outstanding contributions from date of surrender/lapsed of your certificate. For reinstatement, you are required to pay back the surrender value as usual. 

Once your certificate has been reinstated, the new staggered contribution charges apply from 1 March 2025.

Please take note of the Waiting Period, as outlined in Q14.

Yes, there is a Waiting Period upon reinstatement for medical and critical illness (CI) riders as outlined in your certificate document.

Yes, the contribution amount remains the same. Additionally, the Special Medical Plan Campaign applies for eligible certificates with anniversaries from 1 October 2024 to 28 February 2025.

The staggered amount will take effect from 1 March 2025.